Secure & Private by Design

Protecting your business with built-in security and privacy.

Security Is Paramount
Security and Privacy Built Into the Platform
Data Encryption
Access Control and Permissions
Hosting Infrastructure
Managed DNS
High Availability and Fault Tolerance
Data Replication and Backups
Performance and Availability Monitoring
Vulnerabilities and Security Monitoring
Continuous Static Code Analysis
Third-Party Security Testing
Compliance You Can Count On
Infrastructure That’s Always Audit-Ready
Transparent Policies, Total Control
Peace of Mind with a Trusted Partner

Security Is Paramount

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MobiWork® mobile workforce software is built to meet the requirements of the most security-sensitive organizations. Our clients rely on us daily to protect vital business information and operations:
Security is a top priority: We continuously invest significant time, energy, and resources to exceed industry standards and address evolving security challenges
Our security measures and credentials far exceed what most companies can provide in-house
In addition to rigorous internal testing, MobiWork undergoes regular external security validations and certifications by the most reputable and recognized security firms

Security and Privacy Built Into the Platform

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Whether you’re using the MobiWork mobile workforce app in the field or managing operations from the office, enterprise-grade protection comes standard:
No hidden layers or added complexity
Every interaction is encrypted, monitored, and protected end-to-end
Privacy is foundational to our product development and customer relationships

Data Encryption

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AES 256-bit SSL encryption secures all data in transit between mobile devices, the MobiWork cloud platform, browsers, and third-party integrations
Sensitive data at rest is encrypted with NVMe SSD volumes and BCrypt-hashed passwords
Optional full at-rest encryption via Amazon S3 is available for enhanced protection

Access Control and Permissions

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MobiWork mobile workforce management software provides flexibility and control at scale:
Support for traditional authentication, single sign-on (SSO) integrations (e.g., OAuth with QuickBooks), and corporate directory federation
Granular access control and permissions framework across web and mobile applications
Policy templates enable scalable enforcement across user groups (e.g., field employees)

Hosting Infrastructure

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Hosted exclusively on Amazon AWS, the global leader in IaaS security, compliance, and scalability
AWS data centers provide complete physical and environmental security: 24-hour staffed facilities, multi-factor authentication, access logs, and redundant power systems
Network safeguards protect against DDoS, MITM attacks, IP spoofing, and port scanning
Global scaling via 35+ independent availability zones
Strict firewall rules, encrypted communications, and user-specific access with full audit trails

Managed DNS

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Powered by Dyn’s global anycast DNS network with 18 worldwide points of presence
Low-latency routing and near-instant propagation of DNS changes for fault tolerance and traffic management

High Availability and Fault Tolerance

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Fully redundant and mirrored production platforms with real-time replication across AWS data centers
Independent AWS availability zones provide resilience against regional outages or failures

Data Replication and Backups

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Real-time replication securely duplicates data across independent environments
Daily encrypted backups stored in geographically diverse locations
Archives retained or securely destroyed per strict data privacy policies

Performance and Availability Monitoring

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24/7 monitoring from three global sites (US, France, Australia)
Automated tools test all platform components for performance, availability, and correctness
Instant alerts to MobiWork support for rapid response to anomalies
Optional SLAs available for guaranteed uptime and performance

Vulnerabilities and Security Monitoring

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Continuous monitoring using Amazon security bulletins, OWASP Top 10, CVE, CWE/SANS Top 25, and CERT alerts
Ongoing patching and updates to protect against emerging threats
Embedded intrusion detection and suspicious activity tracking

Continuous Static Code Analysis

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Automated static analysis integrated into every build via SonarQube
Early detection of bugs, vulnerabilities, and code quality issues
Coverage includes SQL injection, XSS, buffer overflows, unvalidated input, concurrency violations, and more

Third-Party Security Testing

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Veracode: Comprehensive static code security scans performed on Veracode’s platform, a Gartner-recognized leader in Application Security Testing
Cigital (now Synopsys): Dynamic Application Security Testing (DAST) with black-box and penetration testing for runtime vulnerabilities
Validations confirm enterprise-grade compliance and integration readiness with critical systems like QuickBooks

Compliance You Can Count On

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TRUSTe certified since 2012 across North America, Europe, and Asia Pacific
A+ Better Business Bureau (BBB) rating since 2012
Full adherence to U.S.-EU and Swiss Safe Harbor frameworks.
Certified compliance with the EU-U.S. Privacy Shield Framework
HIPAA-compliant safeguards for protecting personal health information (PHI)
Business Associate Agreements (BAAs) available upon request

Infrastructure That’s Always Audit-Ready

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Hosted on AWS with certified safeguards, multi-region redundancy, disaster recovery, and integrated DNS protection
Continuous static and dynamic security testing, audit logging, and anomaly detection ensure compliance and resilience

Transparent Policies, Total Control

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Clear, comprehensive privacy policies outlining data collection, use, and protection
Support for user rights to access, correction, and control of data
Daily backups and secure replication guarantee business continuity

Peace of Mind with a Trusted Partner

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Whether scaling operations, preparing for audits, or enhancing compliance, MobiWork mobile and cloud mobile workforce software provides a secure, scalable foundation that empowers your workforce and protects your business.
With over 15 years of innovation and deployments across 50+ countries, MobiWork has been tested, trusted, and proven in the field. Our track record, customer success stories, and relentless commitment to security give you the confidence to operate at scale—without compromise.
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