Field Services Software Feature: Dispatching
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Each situation is unique which is why MobiWork provides multiple dispatching capabilities to send the best person at the best time for every job. With a simple drag & drop or just a few clicks, MobiWork keeps your days organized and ensures that every route is optimized to reduce travel distance allowing you to drastically reduce costs (fuel, wear and tear, maintenance...), increase productivity and profits (less time on the road, more time for revenue generating customer visits)!
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Dispatching in MobiWork is as intuitive as a simple drag & drop in the schedule views
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MobiWork makes it easy to manually select the best dispatching mode for a specific job
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Simple user interface is used to easily dispatch any work order to a single user at a specific date and time (including multiple days)
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"Multiple Users" makes it easy to assign multiple resources to a job and to schedule it for a specific date and time (including multiple days)
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"User Current Location" is ideal for any emergency: MobiWork automatically finds the closest employees from that job location
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With "User Base Location", MobiWork automatically finds the employees from the office / branch that is the closest to that job location
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With "Closest in 7 days", MobiWork automatically checks the schedule of all the employees in the next 7 days to find the closest job
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"Closest in 30 days" checks the schedule over the next 30 days and is typically used for non-time critical jobs
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MobiWork finds the field workers with the skills (e.g. technical skills, certifications, drug tests on file, insurance policy...) that are required for that job
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In this mode, MobiWork finds the field workers with the skills required from the office / branch that is the closest to that job location
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MobiWork can also be configured to automatically dispatch any incoming job without any manual intervention
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Any updates (time change or new job) are transmitted in real time to your team in the field for viewing and updating on their devices
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With MobiWork, you can even create and dispatch your jobs directly from your device in the field
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MobiWork can automatically build optimized schedules from a list of jobs and field workers available
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With MobiWork, you can also redispatch multiple work orders in one shot (e.g. ideal when an employee is sick and you need to reassign his jobs!)
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You can also dispatch work orders in bulk directly from a simple Excel file that you can easily import/export
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MobiWork can also be configured to dispatch work orders to contractors to accept (first come, first serve) or even bid for them