MobiWork® Professional Services
Are you ready to MobiWork?
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Out-of-the-Box Implementation

Turn-key solution with a rapid implementation and immediate return of investment:

 

MobiWork offers a pre-packaged solution that is built on industry best practices and many successful deployments worldwide. It provides advanced features and benefits and simply requires simple configuration (such as specifying business hours, adding users...) which can be done by yourself or through professional services to accelerate your implementation, minimize risks and ensure the quality of the implementation:

 

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Do it yourself

Want to configure your account at your own pace? MobiWork provides steps-by-steps instructions on how to configure and use your pre-packaged solution along with full access to an extensive and context-sensitive online help library.

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We show you how

Need one-on-one help? MobiWork provides 2 one-hour training sessions designed to show you how to configure and use your pre-packaged solution.  A perfect overview for your MobiWork administrator!

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We do it for you

Busy running your business with no time or resources available to implement your MobiWork solution? Let us take care of it for you with minimum impact on your day-to-day operations and your budget.

 

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Custom Implementation

Advanced built-in configuration capabilities to satisfy any custom requirements:

 

We understand that one size does not fit all and that almost every business is unique. Whether you need a simple change to the pre-configured solution, additional training, a large set of additions or a full-blown OEM version,MobiWork can be easily configured to fit your business, no matter how specific your requirements and industry.

 

MobiWork offers out-the-box a large set of configuration capabilities from the data manipulated (custom fields, mobile forms, renderers for forms or invoices...),to custom features (including fully configurable generic entities, custom work order types...), scheduling and dispatching rules, optimization algorithms, permissions and access control, dynamic behavior and workflows automation (action items, rules engine and MobiRules...), dashboards, reports or even a brand new custom connector to a back-end software.

 

Regardless of the scale or scope of your project, MobiWork and its certified network of partners have experience with deployments of all shapes and sizes, across a broad range of industry verticals and all around the world.We have developed industry best practices, specific project management and deployment steps to ensure your success and that you get the most value from your solution.

 

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Custom implementation evaluation

Free evaluation meeting where you work one-on-one with a professional services expert to review how your key business requirements can be addressed and implemented. MobiWork will provide a proposal describing the corresponding professional services including costs and timeline for your approval.

 

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Support

Flexible options to provide you with the best level of support for your needs and budget:

 

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Silver

  • Access to context sensitive online help
  • Access to online support
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Gold

  • Includes all Silver level privileges
  • Access to a support specialist by online chat
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Platinum

  • Includes all Gold level privileges
  • Access to a support specialist by phone
  • Quarterly technical assessment with a professional services expert
  • Priority response time to support tickets with guaranteed Service Level Agreement (SLA)
Are you ready to MobiWork?